Porting Queries

1) How do I port my number?

You can port your number to your new connection as long as you are changing networks. Please click on the following procedure for further information:

a) How do I port my number to T-Mobile?
If you require your existing mobile number to be ported onto your new contract, simply contact your existing supplier to obtain your PAC code. Then order your handset as normal from ourselves which will be connected with a 'temporary number' on T-Mobile. Upon receipt, you must contact T-Mobile directly (number given below) quoting your 'temporary number' along with the number you wish to port across (your existing number) and your PAC code.

T-Mobile - 0870 606 0139

b) How do I port my number to Orange?
If you require your existing mobile number to be ported onto your new contract, simply contact your existing supplier to obtain your PAC code. Then order your handset as normal from ourselves which will be connected with a 'temporary number' on Orange. Upon receipt, you must contact Orange directly (number given below) quoting your 'temporary number' along with the number you wish to port across (your existing number) and your PAC code.

Orange - 0800 376 2285

c) How do I port my number to 3?
If you require your existing mobile number to be ported onto your new contract, simply contact your existing supplier to obtain your PAC code. Then order your handset as normal from ourselves which will be connected with a 'temporary number' on 3. Upon receipt, you must contact 3 directly (number given below) quoting your 'temporary number' along with the number you wish to port across (your existing number) and your PAC code.

3 - 08707 330 333

Your existing number will then be transferred within 5 to 7 working days.
When porting to 3 please note the following: Once the transfer has taken place your ported number will function as your voice-calling number and your temporary number will function as the video-calling number. To receive Video calls you will need to provide your temporary 3 number to people wishing to call you as Video Calling will not work via your 'ported/transferred' existing number.

d) How do I port my number to BT Mobile?
If you require your existing mobile number to be ported onto your new contract, simply contact your existing supplier to obtain your PAC code. Then order your handset as normal from ourselves which will be connected with a 'temporary number' on BT Mobile. Upon receipt, you must contact BT Mobile directly (number given below) quoting your 'temporary number' along with the number you wish to port across (your existing number) and your PAC code.

BT Mobile - 08000 322 111

Your existing number will then be transferred within 5 to 7 working days.

e) How do I port my number to Virgin Mobile?
If you require your existing mobile number to be ported onto your new contract, simply contact your existing supplier to obtain your PAC code. Then order your handset as normal from ourselves which will be connected with a 'temporary number' on Virgin Mobile. Upon receipt, you must contact Virgin Mobile directly (number given below) quoting your 'temporary number' along with the number you wish to port across (your existing number) and your PAC code.

Virgin Mobile - 0845 6000 789

Your existing number will then be transferred within 5 to 7 working days.

f) How do I port my number to O2 or Vodafone?
If you require your existing mobile number to be ported onto your new contract, you must inform us at point of purchase stating your existing number and PAC code (this can be obtained from your current network provider). We will despatch your new mobile & SIM as normal along with starting the porting process. Your existing number will then be ported and made 'Live' on your new SIM in approximately 7 to 10 working days of receipt of your new mobile.

PLEASE NOTE - Please be aware that because your mobile number has to be released from your current network before it can be connected to your new network, you may be without service for up to 1 day. Additional services such as voicemail and text messaging may also take up to 2 days to be enabled once your number has been transferred. You are able to continue using your existing mobile/SIM until the number is ported.

If you are porting from O2 Direct to O2 CPWS then it is likely that your port will activate on your original SIM Card. For this reason please do not discard your original SIM Card.

Due to the complexities and the reliance on your current & new network chosen, e2save.com can not accept any responsibility for failed / delayed number transfers.

2) Can I port from pay as you go to pay monthly?

If you are planning to port from one network to another then we can process a port for you. For information on how to do this please read the answer to Question 1 above.

If you want to continue on your existing network and transfer your number to pay monthly (e.g. port from Virgin Mobile pay as you go to Virgin Mobile pay monthly) then, at present, we cannot process these ports for you. To be able to process a port you must be moving from one network to another.

We have a fantastic team that are all committed to providing you with the best possible customer experience. If you feel that this has not been the case or if you have any positive feedback, then we would be delighted to hear from you. Please contact us!

Thanks ever so much for choosing MobilePhonesNow.co.uk and we look forward to being of service to you in the future.

Many Thanks,

The MobilePhonesNow.co.uk Team

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