Product Availability

All items displayed on this Website are subject to availability. If any product ordered is out of stock we or our associates will notify you within 2 working hours of your order being received. We will advise you of the likely time scale of delay, and keep you fully informed of the estimated delivery date. Please note no payment is taken or processed until the goods are available and ready for despatch and delivery has been agreed with you.

Please Note: On occasion the network (T-Mobile, Orange, O2, Vodafone, 3 or BT Mobile) may make the decision to discontinue a particular handset. In this event we will endeavour to offer you an alternative product. We are however unable to guarantee that the offer will be of the exact same value.

Payment - All sales require Credit / Debit Card

We accept payment by Visa, Delta, Mastercard, Switch and Solo. Please note that credit or debit card details will be required with all orders. The card must be in the name and registered at the current address of the person making the order.

Privacy Policy

MobilePhonesNow.co.uk does not sell or transmit any personal customer information, including e-mail addresses to any third party companies (however, some data will be passed to our associates, insurers, and couriers for processing and delivery). We also reserve the right to provide information to the relevant authorities in the interest of preventing fraud or crime.

For full details of our Privacy Policy, please click here.

Website accuracy

Our Web team work hard to ensure that our Website is always accurate through continual updates. However, due to the rapidly changing nature of the mobile phone industry, we cannot guarantee the accuracy of information supplied, especially with mobile phone handsets specifications, network price plans and special offers, which may change without prior notice to us.

Product Warranty

All mobile phones and accessories supplied by MobilePhonesNow.co.uk are covered by a 12 month manufacturer¹s product warranty. Additional insurance may be available at an extra cost for certain mobile phones.

Pricing

Unless indicated otherwise, all prices stated include VAT.

Changing Price Plan

The pricing of a phone (and any associated offers inc. cashback/line rental) is dependent on a specific price plan being selected. If you subsequently change this price plan within the periods defined below then the purchase price variance for the phone, based on the price plan you have actually changed to, will be charged to your credit/debit card.

Periods during which "purchase price variance change of price plan charge" will apply:

• T-Mobile - 11 Months
• Vodafone - 6 Months
• O2 - 6 Months
• Orange - 6 Months
• 3 - 6 Months
• BT Mobile - 6 Months
• Virgin Mobile - Duration of contract

In addition, any cashback/line rental offers will be reclaimed if these are not applicable to the price plan you have changed to. We therefore strongly advise that you do not change your price plan within the specified periods.

Mobile Phone 12 Month Service Agreement Connections

All "pay monthly" phones purchased via this Website are subject to a 12 or 18 month airtime contract. All contract connections are subject to status and acceptance by the relevant network. Applicants must be 18 years or over. Proofs of identification and residence may be required in some cases. By buying a "pay monthly" mobile phone you accept the Terms & Conditions of the relevant network - these conditions are sent out with each phone. They can also be viewed on our Website on the relevant order forms. The network or service provider will carry out a credit check prior to connection using the information supplied by the applicant. Applicants will be advised of any negative credit assessments and connection refusals. MobilePhonesNow.co.uk cannot be held responsible for the result of any credit assessments or for any delays caused by insufficient or incorrect information being supplied by the applicant.

Returns

Full return information will be dispatched with the item you purchase. You may or may not receieve comphensation for the return postage, it will depend on the reason for the return.

7-day Peace of Mind Guarantee

We are so confident you will be totally satisfied with your phone package that we provide you with a 7 day Peace of Mind Guarantee - full details will be dispatched with the item.

Our Rights

We reserve the right to change this Website at any time without notice.